Contact information

Contact Us

If you have questions regarding puzzle feeder difficulty levels, breed sizing recommendations, natural rubber cleaning guidelines, order status, shipping, or returns, our pet care team is ready to assist. We respond to all inquiries within 24 to 48 business hours.

Store Name: Bark Buddy
Website: barkbuddy.sbs
Email: support@barkbuddy.sbs
Phone: +61 488 755 563
Business Address: 5 Snapper Street, Kawungan, QLD 4655, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to veterinary biosecurity regulations, pet saliva hygiene standards, and dedicated warehouse receiving workflows, please do not dispatch returned dog toys, puzzle feeders, or parcel packages to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.